Terms and Conditions

1. Scope of Services

Our primary service is software development. The fees quoted to you cover the design, coding, and initial deployment of the software as outlined in your specific project proposal.

• What is included: Building the software, integrating required features, and delivering the final codebase or initial launch.
• What is NOT included: Ongoing operational costs, marketing, content creation, or long-term management, unless explicitly stated in a separate agreement.

2. Third-Party Costs and Infrastructure

The Client is solely responsible for all external costs required to run and maintain the software. Punni on Demand does not cover, nor include in its development fee, the following:

• Domain Names: The Client must purchase and maintain ownership of their own domain names.
• Cloud & Hosting Services: All server, database, cloud storage (e.g., AWS, Google Cloud, Vercel), and hosting costs are the direct responsibility of the Client.
• Third-Party APIs/Licenses: Any premium plugins, API usage fees, or software licenses required for the project will be billed to the Client's accounts.

3. Approvals, Revisions, and Scope Creep

To ensure rapid and efficient delivery, we operate on a strict approval process:

• Final Approval: Upon completion of the development phase, the Client will review the project. Once the Client provides written or verbal confirmation that the project is acceptable (the "Okay"), the development phase is officially closed.
• Post-Approval Changes: Any requested changes, feature additions, or modifications made after final approval will be treated as a new project scope. These will incur additional development charges at our standard hourly or fixed-project rate.

4. Maintenance and Support

Software requires upkeep, but maintenance is not included in the initial development fee.

Once the software is handed over and approved, any future bug fixes, software updates, security patches, or server maintenance will require a separate Maintenance Agreement.

Without an active Maintenance Agreement, Punni on Demand is not responsible for site downtimes, third-party software updates breaking the code, or security breaches post-launch.

5. Intellectual Property

• Client Ownership: Upon full and final payment of all development fees, the Client assumes ownership of the final custom codebase and visual deliverables.
• Developer Rights: Punni on Demand retains the right to use open-source libraries, proprietary underlying frameworks, and generic code snippets across other projects. We also reserve the right to feature the completed project in our portfolio (unless a Non-Disclosure Agreement is signed).

6. Limitation of Liability

Punni on Demand provides software development services "as is." We are not liable for:

• Loss of revenue or business interruptions caused by software bugs, server outages, or third-party service failures.
• Data breaches or loss of data once the software is deployed on the Client's infrastructure.

Our maximum liability to the Client for any claim arising from this agreement will not exceed the total amount paid by the Client for the specific development project.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Telangana, India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad.